Content and Community Guidelines

A place where players discover games they will love, and where creators and studios reach the right audience. Be honest, be respectful, share content you have the right to share, and help us keep the community safe.

Do not post, upload, or share content that:

• Is illegal or promotes illegal activity, or breaches any applicable law.
• Sexualises or endangers minors in any way. We have zero tolerance for child sexual abuse material (CSAM) or any content that exploits or endangers people under 18, and we report such content to the relevant authorities.
• Is sexually explicit or pornographic, or sexually harassing.
• Is hateful or discriminatory toward people based on race, ethnicity, religion, caste, gender, sexual orientation, disability, nationality, or similar characteristics.
• Harasses, bullies, threatens, or incites violence against any person or group.
• Is excessively violent, graphic, or gory beyond the context of normal game footage, or glorifies real-world violence or terrorism.
• Promotes self-harm, suicide, or dangerous acts, or disordered behaviour.
• Infringes intellectual property, including pirated, cracked, leaked, or stolen game builds, content you do not own or have permission to share, or links to piracy.
• Impersonates another person, studio, or brand, or misrepresents your identity or affiliation.
• Is spam, a scam, or deceptive, including misleading thumbnails or titles, fake giveaways, phishing, or manipulation of views and engagement.
• Contains malware or malicious links, or attempts to compromise the Services or other users.
• Shares private or personal information about others without consent (doxxing).
• Promotes cheats, hacks, exploits, or account trading that break a game’s own rules, or the sale of regulated or prohibited goods.
• Spreads harmful misinformation that could cause real-world harm.

Because CaptainSide is built around game content, a few rules matter especially:

• Only upload gameplay, clips, or footage you created or have permission to share.
• Do not post leaked, pre-release, or embargoed material you are not authorised to share.
• Do not promote pirated or cracked copies of games, or ways to obtain them.
• Give credit where content comes from another creator, and respect studios’ and creators’ rights.

CaptainSide is only for people aged 18 and older. We do not allow any content that sexualises, exploits, or endangers minors. If you believe an account belongs to someone under 18, or you are a parent or guardian with a concern about a minor, report it or contact our Grievance Officer below.

If you see content or behaviour that breaks these Guidelines, please report it. You can use the report or flag option available on content within the Services, or contact our Grievance Officer at hello@captainside.com with a link to the content and a short description of the problem. Reports help us keep CaptainSide safe, and we review them.

When content or conduct breaks these Guidelines, we may, depending on the severity:

• remove or restrict the content;
• issue a warning;
• limit certain features;
• suspend or permanently close the account;
• report the matter to law enforcement or other authorities where required.

We take context into account, but serious violations such as content endangering minors, credible threats, or CSAM may lead to immediate removal and a permanent ban without prior warning.

If you believe we removed your content or acted on your account in error, you can appeal by contacting our Grievance Officer. In line with India’s applicable rules, we will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.

Grievance Officer: Sumit Dubey, CaptainSide Esports Pvt. Ltd., LIG-846, Sector-5, Housing Board, Saddu, Raipur – 492014, Chhattisgarh, India. Email: hello@captainside.com.

We may update these Guidelines as the platform and the law evolve. We will update the “Last updated” date above, and significant changes will be communicated through the Services.